Unable to add my account as a sub-user of another account

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    Asked on March 30, 2015 at 03:06 PM

    Hello, I have been invited to be a sub-user under my employer - Larimer County, and have been instructed to only use jotforms under this sub-user method, however when I click on the link to become a sub-user, the jotforms page I am taken to is the one for my own account. 

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    Answered on March 30, 2015 at 03:44 PM

    Since you already have an account with us, please ask your employer to send you the invitation using your username: AmyGuy this should add you as a sub-user to that account and you'll receive an email confirmation when the access is granted.

    Let us know if this helps.