Jotform doesn't save newest version of form

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    bluo
    Asked on March 30, 2015 at 04:46 PM

    My form is reverting back most of the changes that I've made. I had it ready but then now all the changes that I made are gone. I made sure to make it save each time I made a correct change. Help?

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    Kiran
    Answered on March 30, 2015 at 05:05 PM

    This might happen when you have two windows open to edit the same JotForm. Please make sure that you have only one window open for editing the JotForm. Also, please clear the browser cache by following the steps provided in the guide below : 

    http://www.wikihow.com/Clear-Your-Browser%27s-Cache

    Please let us know if the issue still persists. We will be happy to look into this issue further.

    Thanks.

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    bluo
    Answered on March 30, 2015 at 05:06 PM

    Is it possible for you to restore the newest version that I had?

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    Kiran
    Answered on March 30, 2015 at 05:32 PM

    Yes. It is possible to restore to an earlier version using the Form revision history. You can restore your JotForm to an earlier version by following the steps provided in the guide below :

    http://www.jotform.com/help/294-How-to-View-Form-Revision-History

    Hope this information helps!