What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Jotform doesn't save newest version of form

    Asked by bluo on March 30, 2015 at 04:46 PM

    My form is reverting back most of the changes that I've made. I had it ready but then now all the changes that I made are gone. I made sure to make it save each time I made a correct change. Help?

    Page URL:
    http://form.jotform.us/form/50765987323163

    JotForm all then Make correct
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    JotForm Support

    Answered by Kiran on March 30, 2015 at 05:05 PM

    This might happen when you have two windows open to edit the same JotForm. Please make sure that you have only one window open for editing the JotForm. Also, please clear the browser cache by following the steps provided in the guide below : 

    http://www.wikihow.com/Clear-Your-Browser%27s-Cache

    Please let us know if the issue still persists. We will be happy to look into this issue further.

    Thanks.

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    Answered by bluo on March 30, 2015 at 05:06 PM

    Is it possible for you to restore the newest version that I had?

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    JotForm Support

    Answered by Kiran on March 30, 2015 at 05:32 PM

    Yes. It is possible to restore to an earlier version using the Form revision history. You can restore your JotForm to an earlier version by following the steps provided in the guide below :

    http://www.jotform.com/help/294-How-to-View-Form-Revision-History

    Hope this information helps!