Jotform doesn't save newest version of form

  • bluo
    Asked on March 30, 2015 at 4:46 PM

    My form is reverting back most of the changes that I've made. I had it ready but then now all the changes that I made are gone. I made sure to make it save each time I made a correct change. Help?

    Page URL: http://form.jotform.us/form/50765987323163
  • Kiran Support Team Lead
    Replied on March 30, 2015 at 5:05 PM

    This might happen when you have two windows open to edit the same JotForm. Please make sure that you have only one window open for editing the JotForm. Also, please clear the browser cache by following the steps provided in the guide below : 

    http://www.wikihow.com/Clear-Your-Browser%27s-Cache

    Please let us know if the issue still persists. We will be happy to look into this issue further.

    Thanks.

  • bluo
    Replied on March 30, 2015 at 5:06 PM

    Is it possible for you to restore the newest version that I had?

  • Kiran Support Team Lead
    Replied on March 30, 2015 at 5:32 PM

    Yes. It is possible to restore to an earlier version using the Form revision history. You can restore your JotForm to an earlier version by following the steps provided in the guide below :

    http://www.jotform.com/help/294-How-to-View-Form-Revision-History

    Hope this information helps!