What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form limits Unique Submission limits submission to one only

    Asked by ekgraham on March 30, 2015 at 05:29 PM

    We have had customers say when they they have been blocked from submitting this form more than once even thought our settings have no limits: http://form.jotformpro.com/form/50477321243954

     

    See attachment

    Page URL:
    http://form.jotformpro.com/form/50477321243954

    Screenshot
    form limits settings href no limits unique submission NO Check loose check
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    JotForm Support

    Answered by jonathan on March 30, 2015 at 06:16 PM

    I see in your JotForm http://form.jotformpro.com/form/50477321243954 that 

    Form Limits / Unique Submission is set to ON 

     

    This was the reason for the unique/limited submission allowed on the form.

    user guide: -How-to-Set-Unique-Submissions-on-a-Form

    You can set it OFF by selecting the NO Check option instead.

    Hope this help. Let us know if you need more assistance.

    Thanks.