I'm getting a form not found - form disabled message when I try to preview?

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    Asked on March 30, 2015 at 06:36 PM
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    Answered on March 30, 2015 at 08:48 PM

    The phishing filter had automatically suspended your suspected form because it has fields that ask for account and password. This is considered a phishing form which is not allowed by JotForm.


    You have to delete this form and try not create a similar form again before we can request re-activation of the account and other forms.

    Let us know if you  need further assistance.


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    Answered on March 31, 2015 at 09:20 AM

    This form will be part of a member signin page for a website for those members.  I don't think that's considered Phishing?  Any way I can continue?

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    Answered on March 31, 2015 at 11:07 AM

    Unfortunately it is not possible to use password fields in Jotform, even with legitimate purposes.

    Unfortunately this was an extreme measure that Jotform had to adopt to control phishing and it had good results.

    The form was removed and the account is now active.

    Let us know if we can assist you further.