What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    When does the JotForm Submissions Reset occur?

    Asked by Jennifer Medhaug on March 30, 2015 at 07:32 PM

    I have a free account for 100 submissions per month.  I would like to know the cycle start/end dates.  Also, what happens to submissions that are beyond our max?  Does the form user get an error message?  Am I notified that we've reached our account max?

    max Submissions message 100 submissions reset
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    JotForm Support

    Answered by jonathan on March 30, 2015 at 09:14 PM

    Thank you for contacting us.

    The auto Monthly Reset of account limits happens every 1st Day of the Month.

    Please take note that only the regular submissions are being reset to zero(0).

    Inform us if you need further assistance.

    Thanks.