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    Fields not displaying properly

    Asked by armskite on March 30, 2015 at 09:55 PM

    In trying to add a background color to my header (which I never ended up being able to do) - I ended up breaking something in the CSS code. Now any field that I add is not displaying properly. Here is the URL:


    I kept thinking that if I deleted the fields and re-added them it would fix itself - but no such luck. I just have the date field on page 1 at this point. Fortunately - the rest of the form did not get messed up because it took me many hours to get that format in place.

    Thank you!


    Page URL:

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    JotForm Support

    Answered by ashwin_d on March 31, 2015 at 12:59 AM

    Hello armskite,

    Do you mean to say that the width of your form fields are displayed in the full width? Is that the issue you are having?

    There are several custom css code injected in your form which seems to be causing this issue. When I check your form with its direct URL, it seems to display correctly. Please check the screenshot below:


    The easiest way to solve this issue is to revert back your form to an earlier version. You can take advantage of your "Revision History" feature. The following guide should help you:  https://www.jotform.com/blog/95-Introducing-Form-Revisions-Never-Lose-Your-Work-Again- 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!

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    Answered by armskite on March 31, 2015 at 07:45 AM

    Thank you so much! I was panicking!

    Two other questions:

    1) How do I change the background header color of my two other forms to match that of my client intake form (i.e., the purplish color) - that's what I was attempting to do when I messed up the sizing of the form fields.

    2) Just to clarify - I have a form called: Weekly Feedback. I will have the each client filling out this form weekly - each week when a client links to the survey will the fields be 'clear' so that the form is once again ready to be completed? If not, how do I make this happen.


    Thank you!


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    JotForm Support

    Answered by ashwin_d on March 31, 2015 at 09:44 AM

    Hello Anita,

    You are welcome. There is no need to panic, we are always there to help :)

    As we cannot answer multiple questions in one thread, I have moved your questions to new threads and you will be answered in the following threads:

    Background header color:  http://www.jotform.com/answers/543814 

    Will the form fields be cleared automatically: http://www.jotform.com/answers/543818 

    Thank you!