What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
File Upload (multiple) - have to refresh webpage to work properlyAsked by clontarffoundation on March 30, 2015 at 10:07 PM
I have embedded my form in my webpage, with the primary purpose of allowing people to upload multiple files/photos to me.
It seems the first time anyone goes to this page file upload button is displayed as a small "Browse..." button, but refreshing the page will make the button go back to how it should. (as image attached.)
Now... this is not ideal, as when I tell people to go to the page and upload, the button doesn't work like it should, and I can't expect people to know to refresh the page as soon as they open it to make it work like normal (i.e. %status bars, allow to add more while uploading, etc).
It is essentially the same problem as this: http://www.jotform.com/answers/117793-Multiple-File-Upload-not-working-on-secure-form
Can you suggest anything?...
Is anyone else having this problem?
I have tried this on 4 different computers, and browsers, and found it to be moderately consistent in this issue across them.
I have a feeling it has something to do with the fact it's embedded on one of my pages, so created a redirect to the jotform-hosted form as a workaround..
This is happening with my embedded form also. I used the Next button to create a multi-page form and the first time the page loads no one is able to click on the button to get to the next page. It is only after the form is reloaded that the Next button will work as it should. I made no changes to the button's code - I added it strait from the sidebar and made no changes.
This is on the same form I used last year and embedded on the same website. It worked fine last year:
It seems you have redirected your web page to your form's direct URL and that is the reason I am unable to check the issue you are having.
Is it possible to embed your form in some other web page and then share the web page URL, we will take a look.
We will wait for your response.
I have moved your question to a new thread and you will be answered in the following thread : http://www.jotform.com/answers/543712