Textarea field: Cursor not moving to a new line when pressing "enter" key

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    CTec
    Asked on March 31, 2015 at 03:59 AM

    The text area (user address) does not respond when I hit the enter to key to go to a new line - in Firefox and Explorer. With Chrome and Safari it is fine.

    Does anyone know how I can rectify the problem?

    Thanks in advance.

    http://form.jotformeu.com/form/50823965788371

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    Jan
    Answered on March 31, 2015 at 09:48 AM

    Hi there,

    I was able to replicate your issue. You are right, the cursor is not moving to a new line when you hit the enter key. This only happens in Firefox and IE.

    I will forward this issue to our developers so that they can take a look at it. We will notify you via this thread once an update is available.

    Thank you for your patience.

     

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    floydpr
    Answered on March 31, 2015 at 10:00 AM

    I think this is related to the issue I saw with email notifications providing a lot of space on text area fields as posted here: http://www.jotform.com/answers/543828-Forms-Spacing-Issue-for-Text-Area#0

     

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    Jan
    Answered on March 31, 2015 at 11:10 AM

    Hi floydpr,

    Thank you for sharing that information. This ticket was already escalated to our developers. We'll get back to you on your thread about your issue.

    Thank you.

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    Carina
    Answered on March 31, 2015 at 07:35 PM

    Our team was able to solve this situation. I tested and text-area fields are working normally on IExplorer and Firefox.

    Let us know if we can assist you further.   

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    CTec
    Answered on April 01, 2015 at 03:37 AM

    Thanks Carina.

    All is now working normally.

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    Jan
    Answered on April 01, 2015 at 09:05 AM

    On behalf of the Carina and the support team, you're welcome. Let us know if you need any help.
    Thank you.

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    basavaraj 
    Answered on September 30, 2016 at 02:21 AM

    hi,

      can you please give the fix for the issue "https://www.jotform.com/answers/543705-Textarea-field-Cursor-not-moving-to-a-new-line-when-pressing-enter-key"

    .
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    ashwin_d
    Answered on September 30, 2016 at 04:35 AM

    Hello basavaraj,

    I have moved your question to a new thread and you will be answered here:  https://www.jotform.com/answers/946663 

    Thank you!