- REN21Asked on March 31, 2015 at 04:44 AM
I have followed the instructions for saving and returning to a form later, but the information is not saved in the tests I have done. Each time I have used the same link, it takes me to a blank form. Please advise how I can correct this.
Many thanks in advance,
- JotForm Supportashwin_dAnswered on March 31, 2015 at 10:06 AM
I'm sorry for the trouble caused to you.
I did test your form and I am unable to replicate the issue you are having. The save and continue feature seems to be working fine. Please check the screenshot below:
Please be noted that the input data is only saved on click of the next button of second form. I clicked on the next button and the input data was saved correctly. Please click on the following URL to see my saved session data: http://firstname.lastname@example.org
Do test your form again and get back to us if you have any trouble.