Text area field: Not adding new lines when the Enter key is pressed on IE

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    Asked on March 31, 2015 at 05:00 AM

    One of our clients has emailed to let us know on FF36 and IE11 the 'enter' button in a Jotform textarea actually just produces a space. On Chrome it works fine. I can't find any other reports of this - could you assist?


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    Answered on March 31, 2015 at 05:24 AM

    I have exactly the same problem, as posted here:-


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    Answered on March 31, 2015 at 10:13 AM


    We apologize for this inconvenience.
    I was able to reproduce the issue on my side using IE11 but not on FF36

    Let me forward this thread to our back end team so they can check it out.
    You'll be notified here once they have a response for you. Thanks.


    I see that my colleague Jan has already submitted your report to our back end team.
    Thus, you should be also notified there when an update regarding this matter shows up.

    Thank you.

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    Answered on March 31, 2015 at 07:37 PM

    Our team was able to solve this situation. I tested and text-area fields are now working normally on IExplorer and Firefox.

    Let us know if we can assist you further.