What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Text area field: Not adding new lines when the Enter key is pressed on IE

    Asked by muckypuddle on March 31, 2015 at 05:00 AM

    One of our clients has emailed to let us know on FF36 and IE11 the 'enter' button in a Jotform textarea actually just produces a space. On Chrome it works fine. I can't find any other reports of this - could you assist?


    Page URL:

  • Profile Image

    Answered by CTec on March 31, 2015 at 05:24 AM

    I have exactly the same problem, as posted here:-


  • Profile Image

    Answered by raul on March 31, 2015 at 10:13 AM


    We apologize for this inconvenience.
    I was able to reproduce the issue on my side using IE11 but not on FF36

    Let me forward this thread to our back end team so they can check it out.
    You'll be notified here once they have a response for you. Thanks.


    I see that my colleague Jan has already submitted your report to our back end team.
    Thus, you should be also notified there when an update regarding this matter shows up.

    Thank you.

  • Profile Image

    Answered by Carina on March 31, 2015 at 07:37 PM

    Our team was able to solve this situation. I tested and text-area fields are now working normally on IExplorer and Firefox.

    Let us know if we can assist you further.