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    Unable to submit: OAuth2 token error message

    Asked by miya.evans-walker on March 31, 2015 at 09:21 AM

    Applicants are able to complete the form but aren't able to submit it properly - an error message comes up that says Oops! Error refreshing the OAuth2 token, message'( "error": "invalid_grant)

    Page URL:
    http://form.jotform.us/form/40355085274151

    message Properly able to submit refreshing oauth2
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    JotForm Support

    Answered by Charlie on March 31, 2015 at 11:08 AM

    Hi,

    You're getting the OAuth2 token error message because of the expired tokens in the Google Integration in your form and your account. To fix this, you will need to remove the existing integration and re-integrate it again.

     

    You can follow the guides below to which one you have integrated to Google:

    Google Drive Integration 

    Google Spreadsheet Integration 

    Do let us know if this works.

    Kind regards.