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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    AlphaNumeric validation not working?

    Asked by BE on November 02, 2011 at 10:54 PM

    Hi :) I have a form field "Nominated login name" set to a validation type of "AlphaNumeric", but for some reason the form is letting non-alphanumeric values through.

    The form is here - https://www.jotform.com/form/13054644726

    I'm running Firefox 7.0.1 on a Windows 7 install.

    Any idea if this is a bug, or if I've done something wrong?

    Many thanks

    Page URL:

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    JotForm Support

    Answered by idarktech on November 03, 2011 at 01:20 AM

    Hola Harmony!

    Thank you for contacting us. I have tested your form on the said firefox version and wasn't able to replicate the issue. Also tested on Chrome 14 and IE 8. Please visit this link http://i44.tinypic.com/104nq7l.png for a full screenshot.

    I would also like to suggest reseting your browser settings and clear the cache. Please let us know how it goes. Thank you so much and have a great day!


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    Answered by BE on November 08, 2011 at 12:43 AM

    Have just tested this on a different browser on empty cache and it works fine, seems to have just been a caching issue. I'll remember that for next time!

    Thanks again for your help :)

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    JotForm Support

    Answered by idarktech on November 08, 2011 at 03:48 AM

    We are glad to hear it, Harmony. If you have more questions, just let us know. Thank you so much!