What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Paid account forms disabled!

    Asked by sales@cubaheal.com on March 31, 2015 at 01:00 PM

    We have acquired a paid service, giving such fact, why in god's name are our forms disabled on Jotform. This is completely unprofessional and is a major waste of our time and resources.

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    JotForm Support

    Answered by david on March 31, 2015 at 01:47 PM


    I checked your account and it appears to be active.  Your forms are usable and accessible.  If you are still having any trouble with your forms or account, let us know and we will be happy have another look.  As far as I can tell though, you should not have any problems using your forms.