What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    The finance application form does not appear to be secure. We get text emails.

    Asked by Kevin Segrud  on March 31, 2015 at 02:03 PM

    We are concerned that the finance app is not secure. Our understanding is that we should get an email notice of a pending app, then log into a secure site to get the app. How is this supposed to work?

     

    I am part time and not here all the time. Please try to contact me and if I am not in, please talk to our general manager, Steve Michelson. Our phone # is 605.348.4468

    Thank you.

     

    Kevin 

    Page URL:
    http://www.rushmorehonda.com/Finance-Form-2

    Emails application form does not appear app pending site all
  • Profile Image
    JotForm Support

    Answered by BJoanna on March 31, 2015 at 03:17 PM

    I am not sure if I have understood you correctly, but if you want to have secure form you need to make your form secure and re-embed it to your website. Inside of this article you can find out how to make your form secure:

    http://www.jotform.com/help/63-How-can-I-receive-SSL-Submissions  

    Also I have noticed that you are using script block (source code) for embedding your form on website. We recommend  using of iFrame code. You can try to replace source code with iFrame. In this article you can find out how to do it.

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code  

    Unfortunately, we don't have Phone Support available. For any problem you have, post your question on forum and we will do our best to respond quickly.

    In case that we did not understand your problem well can you please explain us in more details. Thanks in advance. 

    Hope this will help. Let us know if you need further assistance.