Space per month question

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    Asked on March 31, 2015 at 02:12 PM

    We are looking at the 10GB per month. If we delete the submissions when we are done with them, do they free up space in our 1O GB limit?  Or, is it 10GB of file submissions per month, and deleting them does not free up space for more files?



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    Answered on March 31, 2015 at 03:18 PM

    The storage space provided is the total space allotted to your account as per the plan chosen and it is NOT monthly limit. The storage space allotted to be within 10GB irrespective of submissions that you are receiving while you are subscribed to Premium plan. If the storage space is exceeded to 10GB, you may need to upgrade to the next plan available or you may clear the storage space by deleting the existing submissions. 

    Hope this information helps.