What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Space per month question

    Asked by elwoodcopycenter on March 31, 2015 at 02:12 PM

    We are looking at the 10GB per month. If we delete the submissions when we are done with them, do they free up space in our 1O GB limit?  Or, is it 10GB of file submissions per month, and deleting them does not free up space for more files?



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    JotForm Support

    Answered by Kiran on March 31, 2015 at 03:18 PM

    The storage space provided is the total space allotted to your account as per the plan chosen and it is NOT monthly limit. The storage space allotted to be within 10GB irrespective of submissions that you are receiving while you are subscribed to Premium plan. If the storage space is exceeded to 10GB, you may need to upgrade to the next plan available or you may clear the storage space by deleting the existing submissions. 

    Hope this information helps.