Cannot use Jotform website with Firefox

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    proavmax
    Asked on March 31, 2015 at 02:21 PM

    I am unable to use your website in Firefox.

    We are also unable to load the contact form in Firefox from our website, so we are going to have to remove it.

     

    We have had problems with Constant Contact and Firefox as well, but so far, no one is able to figure out why.

     

    The main page loads at first, and I can log in - and then after login I go to myforms, and from there nothing works when I click.  I then have to close the browser entirely, and reopen to get back to the main page, even when I put the main url into the browser manually.

     

  • Profile Image
    Carina
    Answered on March 31, 2015 at 03:32 PM

    Do you get any error message? Please try clearing the browser's cache to see if it solves. 
    let us know if the problem persists.

  • Profile Image
    Carina
    Answered on March 31, 2015 at 03:33 PM

    Also which version of Firefox are you using? 

    Thank you for helping us understanding better this situation.