What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by Yanno on March 31, 2015 at 03:13 PM


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    JotForm Support

    Answered by david on March 31, 2015 at 04:11 PM


    I manually checked your forms and they are quite obviously being used for phishing.  There is no other reason to collect the usernames, passwords and security questions for facebook accounts.  All of which are strictly against our terms of use:


    For this reason, your account will remain suspended.

    If you have any further questions, let us know and we will be happy to help.

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    Answered by Yanno on March 31, 2015 at 04:50 PM

    oh ok, no worries. I can delete the form.


    is my account suspended ? or just that form? until i delete

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    JotForm Support

    Answered by david on March 31, 2015 at 04:55 PM

    The account and forms are both suspended.  For something very obviously trying to take over Facebook accounts, it is hard to reactivate the account.  If you can provide a good reason as to why you needed to collect that information, we can reactivate your account.  Other than that, it will remain suspended.