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    I am having trouble creating a pdf out of one of my forms (but not others).

    Asked by Kari Nelson on March 31, 2015 at 03:57 PM

    I am working on creating a PDF for people to review the form prior to completing it and the PDF will not open properly although it has in the past (as recent as 7 business days ago).  For reference, I am able to convert other forms in the same folder to PDF's.

    This is a very timely concern for me as this is scheduled to be available tomorrow morning and needs to be completed by 4:30pm today.  I was not anticipating this issue as I have never experienced this before.


    Thank you,


    Page URL:

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    JotForm Support

    Answered by jonathan on March 31, 2015 at 05:12 PM

    Hi Kari,

    Can you please tell us which of your form is this. I will try to test and convert it to PDF.

    I am sure you were converting the form to PDF using the Create PDF Form button.


    Let us know if this is not working for you.



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    JotForm Support

    Answered by jonathan on March 31, 2015 at 05:18 PM

    Upon further check I think it was this form http://www.jotformpro.com/form/50896310610955

    I could not convert the form to PDF also.

    But can you please try using the tool also 


    (use the Create Fillable PDF Form button)

    We will wait for your update.