How is my form reverted to yesterday's version?

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    spcamps
    Asked on March 31, 2015 at 05:06 PM

    I wanted to add this comment: I added about 38 fields and some conditions this morning to a form then went to lunch. When I came back, my form had reverted to yesterday's version that doesn't have the fields nor conditions. Fortunately, reverting worked, but there was a "version" that happened while I was at lunch that said 38 fields were deleted. I was at lunch, my computer was password-locked, my office was locked, and no one else has the password to this account. In case this helps, this happened while editing the form in Chrome version 41.0.2272.101. I haven't had this happen when editing forms with Firefox.

    I'm certainly glad there's a Revision History.

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    david
    Answered on March 31, 2015 at 06:22 PM

    Hi,

    A cached version of your form may have been loaded and then saved.  This is the only scenario that would make sense to me.  If this occurs in one browser and not another, there may be some browser based caching that caused the and old version to load.  We did not experience any roll-backs or issues on our end recently so I am fairly certain it was not caused on our end.

    I'm happy the revision history worked.  It has saved me personally several times.

    If you have any further questions, let us know and we will be happy to help.