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    Why do hints inside boxes not show up properly when using Firefox browser

    Asked by gconwell3 on March 31, 2015 at 05:41 PM

    for example, see below.  In top box, hint is supposed to show "Type 1, Type 2, Gestational" but it's not legible.  Also wen I type information in box, it is also hard to read and I'm not clear what i'm typing.  Can you help?



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    JotForm Support

    Answered by jonathan on March 31, 2015 at 07:19 PM

    I was able to see the inconsistency in the Textbox input height and padding on your jotform https://secure.jotform.us/form/50626926769166 when viewed on Firefox browser.


    It doesn't happen when using Chrome browser though.


    I fixed this by adding the CSS code into your form 

    .form-textbox, .form-textarea {

        padding: 3px 3px 3px;


    This will ensure there is enough on the input top/bottom padding.

    I checked again afterwards on Firefox, and it look like this now.


    Please check also on your FF browser. Let us know if still not resolved.