What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Cannot save form. getting error and html isnt working

    Asked by Jaclyn0519 on August 30, 2010 at 05:46 PM

    Error: File Cannot be saved: /www/cache/2382648137.html

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    Answered by SCC on August 30, 2010 at 05:47 PM

    Same here.  :(

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    Answered by WildThayne on August 30, 2010 at 05:47 PM

    Same here:  File Cannot be saved: /www/cache/2414417030.html

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    Answered by ytvp on August 30, 2010 at 05:54 PM

    I  have the same problem and posted the question again.

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    Answered by xyzed on August 30, 2010 at 05:58 PM

    I'll join the party of same here too.

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    Answered by thetechguy on August 30, 2010 at 06:09 PM

    I have problem too. Forms are down a cross the board.

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    Answered by malhi09 on August 30, 2010 at 06:18 PM


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    Answered by skinzilla on August 30, 2010 at 07:29 PM

    same problem!

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    Answered by JOSHEE on August 30, 2010 at 08:00 PM




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    Answered by andrewsalumni on August 30, 2010 at 08:07 PM

    HELLO i am having the same issue!!! 

    my production forms are not working !!!!!

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    Answered by enpointe on August 30, 2010 at 10:29 PM

    Apparently no one WORKS at Jotform, this seems to be an escalating issue, perhaps someone that is a PR employee or maybe just the one little guy that operates this very awesome site should at least let us know,"Hey, jotform's having an issue, I'm working on it, please be patient..."....

    No? No takers?... alrighty then.

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    Answered by bneiakivaofnynj on August 30, 2010 at 10:31 PM

    Ha. big fan of the last response.

    Sorry to say that I'm not here to save the day. Alas, I too have the same problem. Form not saving. Bad news.

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    Answered by nwdaship on August 30, 2010 at 10:49 PM

    Same here... I have sent emails to jotformsupport@gmail.com but I havent received any response...

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    JotForm Founder

    Answered by aytekin on August 31, 2010 at 01:55 AM

    One of our servers had an hard disk failure. Since it wasn't down completely and only giving errors occasionally, we did not catch this one immediately. We are now looking into the problem.

    JotForm should work fully now since other servers has taken over the load. You should not see any errors any more.