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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Required fields not working properly

    Asked by Swoodruff2002 on April 01, 2015 at 01:50 AM

    I have file uploads as required fields in an embedded form. When I test without completing the required fields, the "go back" link does not resolve.  

    Please see this link and test SUBMITT without required file uploads.



    Here's what I get when it fails:









    Page URL:

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    Answered by cyberhopper on April 01, 2015 at 02:05 AM

    Hi Swoodruff2002,

    Ive tested the form submission on my side using Firefox (37.0) browser, the form goes to the incomplete values notification page as per your screenshot with the URL being javascript:window.history.back(-1)

    On clicking the  back button the form is reloaded with the previously submitted data. which browser were you using that caused the link not to resolve? this information will be helpful in troubleshooting the unexpected behavior.

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    JotForm Support

    Answered by Jan on April 01, 2015 at 10:34 AM

    Hi swoodruff2002,

    When you try to fill up the direct or stand alone form, it should look like this if you hit submit without completing the required fields.

    Since the form is embedded to you webpage, there is a possibility that it is having a conflict between the scripts.

    Please try to re-embed the form using the iFrame method to avoid conflicts between your webpage scripts and JotForm scripts.


    Hope this works. Let us know if you need any help.

    Thank you.