What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My saved form doesn't show up in form list!

    Asked by Moreletapark on November 03, 2011 at 08:50 AM

    I created a simple form under the "Moreletapark" account. I saved the form, distributed the direct url and even started to receive submissions via email. However, the form doesn't show up in my "My Forms" list, which means that I am unable to either edit the form or pull a report.

    Can you please help me?

    Thanks in advance.

     

    Mynhardt

    Page URL:
    http://form.jotform.com/form/13050400610

  • Profile Image

    Answered by allanftd on November 03, 2011 at 10:36 AM

    Hi Mynhardt,

    You have created this form using a guest account and not your Moreletapark account. In order to convert this guest account to a new free account, please follow the instructions here - http://www.jotform.com/answers/15432-I-forgot-our-user-name-and-password. I will consult our developers if we can also move this form and its submissions to your original Moreletapark account and let  you know if this is possible.

    Please let us know if you need further assistance. Thank you for using JotForm!

    Allan
    JOTFORM SUPPORT 

  • Profile Image
    JotForm Founder

    Answered by aytekin on November 03, 2011 at 10:45 AM

    Your form is now moved to Moreletapark account. You should start seeing it on My Forms page. 

  • Profile Image

    Answered by Moreletapark on November 11, 2011 at 04:36 AM
    Thank you so much!
    Everything seems to work pefectly - will keep you updated.
    Myn
  • Profile Image
    JotForm Support

    Answered by idarktech on November 11, 2011 at 04:46 AM

    We are happy to hear it Myn. If you have further questions, please feel free to let us know. Thank you for using JotForm and have a great day!