problem with jewellery buying form

  • Profile Image
    Bloomsburymanor
    Asked on April 01, 2015 at 07:58 AM

    Many customers are reporting that the submit button at the bottom of our jewellery buying form disappears when photos are uploaded. Please can you give me a solution?

     

     

  • Profile Image
    chanesteves
    Answered on April 01, 2015 at 10:48 AM

    Hi Bloomsburymanor,

     

    Maybe I can be of help to you.

    I noticed the reason why the Submit button is disappearing when photos are uploaded is because the list of images uploaded adjusts the height of your form but the height of the main container remains the same.

    One workaround that you can try is to set the height of the upload area to a fixed value and make it scrollable.

    To make the upload area scrollable, just follow these steps:

    1. Open your form in design mode and find the element ID of the upload area.

    2. Click the CSS tab.

    3. Add the following custom css to your form :

    #id_24{

      max-height: 100px; // You can set this to any height you desire.

      overflow-y: auto;

    }