What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Can't sign in

    Asked by Allison Thorpe  on April 01, 2015 at 11:43 AM

    Have used my email, user name, etc.

    Won't let me sign out or in.

    My web guy needs to access this so we can get it onto web page

    Page URL:

  • Profile Image

    Answered by Syed on April 01, 2015 at 11:59 AM

    Dear Allison;

              Please try to delete Web History, Cookies, and Cache, then try again by using your Username (Not Email Address).


    Please ask if you need further assistance on this.

    Kind Regards;