Trouble with the Jot Form

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    mcyc54
    Asked on April 01, 2015 at 11:48 AM

    I am being contacted by clients that are having issues registering using our jot form.  They say once they fill everything out on the form it will not move onto Page 2.  I tried it myself and it wouldn't move on.  I refreshed the page and then it worked.  Not sure why it is doing this to people.  Can you help us out at all?

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    BJoanna
    Answered on April 01, 2015 at 01:06 PM

    I have tested form on the website that you have provided and I was able to reproduce your problem.However form is functional when it is not embedded to website. Also I noticed that you are using script block (source code) for embedding your form on website. We recommend using of iFrame code. You can try to replace source code with iFrame to see if that will solve your problem.

    In this article you can find out how to do it.

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    Hope this will help. Let us know if you need further assistance.