What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Trouble with the Jot Form

    Asked by mcyc54 on April 01, 2015 at 11:48 AM

    I am being contacted by clients that are having issues registering using our jot form.  They say once they fill everything out on the form it will not move onto Page 2.  I tried it myself and it wouldn't move on.  I refreshed the page and then it worked.  Not sure why it is doing this to people.  Can you help us out at all?

    Page URL:
    http://www.mdyc.com/50th-reunion-anniversary-registration.html

    fill move all then
  • Profile Image
    JotForm Support

    Answered by BJoanna on April 01, 2015 at 01:06 PM

    I have tested form on the website that you have provided and I was able to reproduce your problem.However form is functional when it is not embedded to website. Also I noticed that you are using script block (source code) for embedding your form on website. We recommend using of iFrame code. You can try to replace source code with iFrame to see if that will solve your problem.

    In this article you can find out how to do it.

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    Hope this will help. Let us know if you need further assistance.