What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Accept merge of ms222pris

    Asked by ms222pris on April 01, 2015 at 12:04 PM

    This is in reference to the merge request here: http://www.jotform.com/answers/544000

    Due to that account going over the limit yesterday, the employee that created it upgraded it to try to restore the form. As that account should be merged with this one, that upgrade would be unnecessary. Can you refund that upgrade when you merge that account into this one? 

    I'm Brian, the consultant that manages these accounts on behalf of my client. I have access credentials to both of these accounts (CEorg & ms222pris)

    JotForm www upgraded consultant
  • Profile Image
    JotForm Support

    Answered by BJoanna on April 01, 2015 at 01:19 PM

    If you want to merge CEore account with ms222pris account,  the request must come from the account CEorg, not from ms222pris account. Please post another request coming from CEorg account and we will be glad to help you.

    Looking forward to you reply.