What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Not possible to create a form with a JotForm Google Drive App.

    Asked by CaseyK on April 01, 2015 at 01:45 PM

    I'm having the same issue. When I try to launch the JotForm App in Google Drive, all I get is a blank page.

    Here is what I see:

    Google Drive Google app Google Drive App
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    JotForm Support

    Answered by BDAVID on April 01, 2015 at 01:50 PM

    Thanks for reporting this, I have opened a ticket report for you to be notified as well, when this gets solved.

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    Answered by CaseyK  on April 03, 2015 at 11:23 AM

    I've tried accessing JotForm through Google Drive again, and now I'm getting this error message which pops up after I grant permission for JotForm to access my Google Drive information. Please help!!!

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    Answered by Ben on April 03, 2015 at 12:37 PM

    The error:

    JotForm GoogleClient Exception in Auth Err : Error fetching OAuth2 access token, message: 'invalid_grant: Code was already redeemed.'

    tells that the authorization code (token) was already authorized.

    You should only authorize it once to avoid such warnings being shown.

    In regards to the original issue. Our developer is already assigned to it and working on it so as soon as the app is working properly we will update you about it through this thread.

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    JotForm Support

    Answered by alp_deniz on April 08, 2015 at 01:02 AM

    Hello,

    We have made a fix very recently and it should be working as expected. Please let us know if you need any assistance.

    Best