I just upgraded to a monthly plan using my paypal account but i didn't get confirmation

  • Profile Image
    gemlabamerica
    Asked on April 01, 2015 at 01:51 PM

    It seemed to be processing but then after a few seconds brought me back to my account where it still read "need to uograde"...?

  • Profile Image
    Mike
    Answered on April 01, 2015 at 02:37 PM

    Thank you for contacting us.

    We can confirm that your account has been properly upgraded. If the "need to upgrade" message is still there, please try to log out and then log in back to your account.

    Please feel free to contact us if you need any further assistance. We will be happy to help.