JS Embeded form not stable on the first load

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    nckp
    Asked on April 01, 2015 at 02:06 PM

    I've had the occasional problem of the payment total remaining at zero when it should change according to selected options. Refreshing the page seems to fix the problem every single time. Any idea how I can fix this?

    http://keyboardpedagogy.org/2015registration

    Thanks!

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    Mike
    Answered on April 01, 2015 at 03:15 PM

    Thank you for contacting us.

    It seems that sometimes the javascript is not being processed correctly on form when you load it for the first time. I have attached a bug report ticket to this thread, so we will let you know if we have any updates on this.

    In the meantime, please switch to an iFrame form version.

    Getting the Form iFrame Code

    It should resolve the issue with embedded form.

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    nckp
    Answered on April 01, 2015 at 03:30 PM

    A thousand thanks for your help and fast response!!

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    Mike
    Answered on April 01, 2015 at 03:37 PM

    You are quite welcome. Thank you for using our service.