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    When reviewing a submitted form and trying to print it, essay-type text

    Asked by PFalley on April 01, 2015 at 02:33 PM

    When reviewing a submitted form and trying to print it, essay-type text often overflows from page to page and gets intermingled with the text on the next page. Is there any way to fix that?



    This is a re-post of a comment on Print Button on Forms

    print next and submitted form
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    JotForm Support

    Answered by BJoanna on April 01, 2015 at 03:30 PM

    Considering that your Essay text field is limited to 500 words and you have a long essay it is normal that overflow to next page but I can not reproduce 'gets intermingled'.

    Maybe you can specify exact submission which is causing problem? Or you can provide us screenshot to see where the problem is exactly?

    Looking forward to your reply.

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    Answered by PFalley on April 01, 2015 at 04:58 PM

    Thank you for your response. I have scanned in a printed version of one of the  applications and made it accessible at http://www.silvercityrotary.org/scholarships/PrintedApp.pdf, so you can see what's happening. I've tried to change print options, but to no avail. The page breaks that are in the application seem to get swallowed up and so does a lot of other material and the whole printout is compresses into two pages, with the overprinting on the second page.

    I'd appreciate any advice you can give me on fix this problem.

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    JotForm Support

    Answered by Kiran on April 01, 2015 at 06:16 PM

    I've tried printing a submission with long text on a textarea box from the submission view. However, I was able to get the printed out using both Print and PDF versions normally without any issue. I believe that you are trying to print the submission from the form submissions view only. What browser you are using to print the submission? Could you try printing from a different browser and check if the issue still persists?

     

    Please get back to us if you need any further assistance. We will be happy to help.