Scrollbar issue when embedding form to IMCreator

  • tammiegilchrist
    Asked on April 1, 2015 at 5:51 PM

    Hi,

     

    I'm having a difficult time with the scroll bar on my form. It's not scrolling all the way down the page on my website. I use the service IM Creator for my website, perhaps the problem is on the website side of things? 

     

    Please help :) 

    Thank you!

    Tammie Gilchrist

  • Elton Support Team Lead
    Replied on April 1, 2015 at 7:29 PM

    Hi Tammie,

    It is indeed due to the HTML snippet height limit where you have pasted the form embed code that prevents the form from showing on the entire page. Is there anyway you could check your HTML snippet settings and change its height?

    Or perhaps any of these guides might help: http://www.jotform.com/help/219-How-to-Add-Forms-to-IMCreator

    Thanks.