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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Paypal Pro integration is not working

    Asked by medialogy on April 01, 2015 at 07:24 PM

    Hey there,


    I'd like my customers to be able to pay with credit card within the form, without being redirected elsewhere.

    The only solution seems to be using Paypal Pro, of which IS NOT working.

    Please seek to have it fixed as soon as possible.

    Best regards,


    Ice Xiao

  • Profile Image

    Answered by medialogy on April 01, 2015 at 07:30 PM

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    Answered by raul on April 01, 2015 at 10:01 PM

    This error is related to your PayPal account as you can see here: https://developer.paypal.com/docs/classic/api/errorcodes/

    Please check if you account is a Pro account and if not then you need to use either PayPal or PayPal Express integration. Or configure a Pro account with the integration.

    If you need further assistance, please let us know. Thank you.