What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    File upload maximum size

    Asked by MHSBandBqt on April 01, 2015 at 07:37 PM

    I have created a form where the user attaches a photo to go with the form they have completed.  Last year, the form would fail to submit when the file size was too big.  As part of the description/instructions, I want to be able to tell the user what the maximum file size.  Could you tell me what that would be?  I've not been able to locate that information anywhere.

    Lisa Pritchett


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    Answered by MHSBandBqt on April 01, 2015 at 07:39 PM

    I found the answer in the forum. Thanks


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    Answered by raul on April 01, 2015 at 10:07 PM

    Thank you for letting us know.
    We're glad that you were able to find the answer to your question in the forum.

    If you need our assistance again, please don't hesitate to contact us.
    Best Regards.