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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form is not working on my iPad

    Asked by Anthony on April 01, 2015 at 08:03 PM

    My form doesn't seem to be fully functional on my IPad. Is there a way to make it fully functional on this platform?

    Page URL:
    http://www.acdacal.org/calendar-of-events/ecco-2015/ecco-registration-<br/>2/

    ipad platform Make
  • Profile Image

    Answered by raul on April 01, 2015 at 10:25 PM

    Can you provide more details about the issues that you're having with your form when you view it on your iPad? Are you referring to its layout?

    If so, please try to enable mobile responsiveness in your form by following the steps provided here: https://www.jotform.com/help/311-How-to-make-forms-Mobile-Responsive

    Let us know if this is what you're referring to or you meant something else.

  • Profile Image

    Answered by amlien on April 18, 2015 at 12:31 AM

    Yes, the issue is the layout.  The fields are all spaced too far apart.  Is there a way to fix this?

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    JotForm Support

    Answered by Jan on April 18, 2015 at 01:26 AM

    Hello,

    Is this the form you're working with? http://www.jotform.us/form/50465537530151

    It seems that you disabled the form, I can't access it. I checked your your webpage (http://www.acdacal.org/calendar-of-events/ecco-2015/ecco-registration-2/) and it is not showing as well. 

    I cloned the form and check it, I can see that you already enabled the responsive form in the form designer. I previewed your form using the form designer preview tool, and I saw that your form form is properly responding the different devices. It is not too far apart.

    Please check your form again and verify if the issue is now resolved.

    Thank you.