What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do I get a secure version of this form?

    Asked by yepser on November 03, 2011 at 02:47 PM

    The form is generating this link but it says the following when I click.

    Form not found
    This form has been deleted by the owner. 
    Try contacting the owner of this form.
    Please advise. Thanks!

     

    Page URL:
    https://secure.jotform.com/form/13053620905

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    JotForm Support

    Answered by abajan on November 03, 2011 at 02:52 PM

    There's a problem with https://secure.jotform.com. For the time being please use https://www.jotform.com/form/13053620905

    Our apologies for any inconvenience caused.

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    Answered by yepser on November 03, 2011 at 02:55 PM

    Thanks! Just glad it wasn't my error :)

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    JotForm Support

    Answered by abajan on November 03, 2011 at 08:32 PM

    Actually, it is something peculiar to just that particular form (from what I can tell, the secure.jotform version of the other forms on your account are loading okay) and no one else is currently reporting problems with that version. That version of my own forms is working fine too. The problem to which I referred that was affecting many users was quickly rectified after being brought to the attention of our developers by my colleague fxr.

    It's a mystery as to why the secure.jotform.com version isn't working that form of yours but since the "www" version is working okay, just go with that since both versions are equally secure.