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Google spreadsheets integration: Data not being transferred to spreadsheetAsked by fatihbirinci on April 02, 2015 at 01:11 AM
I created a form with the name "3. BURSA VETERAN MASA TENİSİ TURNUVASI".
And I created a rule to send the responses automatically to my Spreadsheets page. You can see the responses here: https://docs.google.com/spreadsheets/d/1bWsUadEig8MXR89xiaa_LHIJ7V8K-OQs7g0Crgfznqo/edit?usp=sharing
As you can see, the column with the title "İliniz" is empty. Jotform does not send those entries to my spreadsheets. I could't find the resolution.
What can I do?
Thank you, in advance.
I have read the previous questions. Tried deleting spreadsheets integration and creating again... Didn't work.
I also tried cloning my form and creating a brand new integration, which also didn't work.
The field by the name "İliniz" is missing in all situations.
I was able to replicate your issue. I cloned your form and integrate it with Google Spreadsheet and you are right, the data is not being transferred.
I removed the "İliniz" form fields and the integration. After that, I added the "İliniz" form field again and the integration. Here's a screenshot:
Please follow these steps:
1. Please remove the Google spreadsheet integration.
2. Please remove the "İliniz" form field on your form.
3. Log out from JotForm.
5. Close and re-open the browser.
6. Log back in to JotForm.
7. Add the "İliniz" form field again.
8. Save the form.
9. Create a new Google spreadsheet integration.
10. Please check if it is now working.
Hope this works. Let us know if it is still the same.
Hello, Jan. Thank you for your time and effort to answer.
Unfortunately, it did not work. I tried every single step in your order three times. But that doesn't work. When I add someone new, "İliniz" entries won't show up.
The interesting thing is, whenever I created a new Spreadsheet form, all the previous "İliniz" entries showed up! Yet not the new ones :(
So my resolution looks like I will create a new Spreadsheet form after the registrations' deadline, and see all the previous "İliniz" entries :)
Weird, but apparently that works this way.
Glad to hear that you found a workaround for the issue.
Let us know if you need our help.
Thank you too.