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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Email notifications are received, but we can not access uploaded photos

    Asked by berkcetiner on April 02, 2015 at 06:00 AM

    Hello,

    I am using using jotform as a business purpose and we are using  jotform from Turkey but from Turkey, i couldn't reach to forms (forms are coming to our e-mail pool but we can not open the pictures.

     

    Our total marketing system is down right now so please help us urgently.

    Page URL:
    http://www.hairtransplantfue.co.uk/#!contact/c24vq

    email notifications email submitted photo
  • Profile Image

    Answered by Ben on April 02, 2015 at 10:55 AM

    I took a look at the email log and to see if the images can be opened when I click on the link, but they seem to work properly for me.

    Could you please tell us if you are shown any specific error, or if meant by some chance, that your email is not showing you the image, only the URL of the photos submitted?

    I would also like to ask you if you can see images when you view them from within the Submissions Panel?