What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    A big thanks!

    Asked by martin.gallagher on April 02, 2015 at 07:36 AM

    Wow! You support guys are hot! I thought I'd just put that in the search string.

    I did download the widget and thought it was working, even applied the api key on my mailchimp account but it has not updated the mailer list.

    I am very impressed guys! I moved from Adobe as they hung their customers out to dry. I love the feel of your forms and have live data feeds to google sheets, amazing! I'll plug with the free account for a few weeks and move to a paid account with you.

    One thing I have been looking for (to steer away from MySQL type databases) is a way that people can update their responses on a form in real time (like dates that are available to work each month etc). Is there anything like that in JotForms?

    Again Team, (I hope I can call you guys team?), very well done indeed.

    Especial respects, aye



    PS, I have added a good recommendation on Facebook and followed and tweeted you. Adobe threw us paying customers into the mud (Their forms are in no way as good as yours). 

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    Answered by Ben on April 02, 2015 at 11:07 AM

    I am glad to hear that you like JotForm Martin and I am sure that you will like it more and more as you get more familiar with us and with JotForm Builder itself :)

    Now, between your very nice words, I did notice that you have mentioned having some issues with MailChimp and that you had a question about the options for editing submitted data at some later date.

    To help you resolve this, I have moved these two things into new threads:

    For MailChimp issue, you can check this thread: http://www.jotform.com/answers/545395

    For your question about editing submissions, you can check this thread: http://www.jotform.com/answers/545398

    We will be replying to both threads shortly Martin.

    Oh and in regards to your tweet, I just saw it and added a start to it :)

    Once again, thank you for the nice words :)