What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Over Quota - Please Take a Look

    Asked by ddidier on April 02, 2015 at 12:17 PM

    We are getting the Quota error. I think I have satisfied the error. Would you please see if you can take the lock off?






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    JotForm Support

    Answered by david on April 02, 2015 at 02:04 PM


    Your account is over its limits for storage space.  To free up space, you would need to delete some of the submissions in your account that have files attached.  Deleting the submission will delete the associated files.

    I reactivated your account to allow you some time to get your storage total back under 100mb. 

    Let us know if you have any further questions and we will be happy to help.