Cursor not showing on the textbox field

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    Asked on April 02, 2015 at 12:19 PM
    when you type in the fields on this page you cannot see what you are typing. I think my margins or padding are off, but I cannot find my error.
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    Answered on April 02, 2015 at 12:40 PM

    Hi there,

    I cloned your form in order to test and troubleshoot it.

    If you enabled the labels on the fields (from the other thread) the field will overlap with the button. My recommendation is to not use the Label rather, use the Hint Example and then adjust the padding and width of the form.

    First, you need to add "Hint Example" as a placeholder text.

    After that, remove the input mask on the email address.


    In the Form Designer, under the Textbox Styles, you need to change the following:

    vertical padding: 10px

    horizontal padding: 5px

    textbox width: 200px

    This will be the result:

    If you want, you can clone this form. (


    Hope this helps. Let us know if you need any assistance.

    Thank you.

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    Answered on April 02, 2015 at 01:21 PM

    Thank you, so much! It worked like a charm.  You rock!

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    Answered on April 02, 2015 at 03:25 PM

    Great!! Glad to see that the issue is resolved now. It's our pleasure to assist you. Please do not hesitate to get back to us if you need any further assistance. We will be happy to help.

    Thank you for using JotForm!