Unable to downgrade

  • nativevoices
    Asked on April 2, 2015 at 1:37 PM

    I want to downgrade to a Premium account, but it's not going through.

  • Jeanette JotForm Support
    Replied on April 2, 2015 at 3:32 PM

    I have canceled the subscription for you, your account should get back to free as of tomorrow afternoon.