- northatlanticcorpAsked on April 02, 2015 at 02:07 PM
I can see the forms in jotform and am able to submit one that I linked to my website. However, I've lost all the formatting. In Adobe you used to be able to download the filled in PDF and it would look like the orginal pdf but filled out. Now it's just one long column of all the fields. Not sure if I'm doing something wrong.
- JotForm SupportBDAVIDAnswered on April 02, 2015 at 04:53 PM
You can download your form as a fillable PDF. However, when it comes to downloading the PDF submission with the same layout of the standalone version of the form, it is not possible.
If you want to, I can forward your request to our second level, but I can not assure you it will be approved, and if approved, there is no estimated time-frame for it's implementation.
- JotForm SupportBDAVIDAnswered on April 02, 2015 at 04:59 PM
In the mean time, a possible workaround could be adding the print button to the form.
In this way you can:
1) Add an edit link to your email notification:
2) Open the edit link in Chrome once you receive the submission in your email, and print the form:
As you see, it has a very similar design of the stand alone version of the form, with the filled data of the customer in it.
- northatlanticcorpAnswered on April 03, 2015 at 08:47 AM
Thank you for your response. I tried your workaround but am unable to edit the form that I brought in from Adobe. When I click on the pdf the only options are download | inbox | more. There is no edit button (like you get in regular web forms) so I'm not sure how to even access the email notification settings.
Do you think you'll offer this feature in the future? I'm sure people will be asking for it because they got used to in Adobe. I have some complex forms and reading the responses in one column is certainly not ideal.
- BenAnswered on April 03, 2015 at 10:05 AM
Yes, that is correct. For now it would not be possible to edit the forms that were imported through the PDF only option.
If you want to be able to edit it, I would suggest importing the forms directly instead - not PDF ones, but webforms.
That would allow you to edit it and utilize the full functionality of the JotForm Form Builder.
The PDF option will - for now - simply allow you to collect the data, which only you will be able to edit.
You can do that by clicking on the form and then on Submissions button.
Once you are in the Submissions Panel, you can select the submission you want to edit and then click on Edit button.
For now we can not give you any info if that would be possible or not, but if it is we will make an update about it on this thread, since I will raise it now to request such feature.
Do let us know if you have any further questions and we would be happy to assist.
- BenAnswered on April 03, 2015 at 10:11 AM
I have just tried something and you can actually edit the form, but it requires few more extra steps.
Basically to be able to edit the submissions or make one, there must be a link. Knowing this I just made a few tests and you can edit the imported form after cloning it.
To do that please follow these steps: How to clone an existing form from your account?
Once you do, you will be able to edit the forms as mentioned above by my colleague.
- northatlanticcorpAnswered on April 03, 2015 at 12:27 PM
Hmm, can't complete first step. When I go to my forms and click on the form - Under the More tab I only have View Submissions | Disable | Delete | Rename... Clone Form is not listed.
- BenAnswered on April 03, 2015 at 01:12 PM
I apologize for this, I should have mentioned to use the "Alternative method". It is in the same, but you need to scroll a bit more down - right under the method that you have taken a look at.
That will allow you to clone the form by selecting it from the dropdown with all forms listed by their name.
- northatlanticcorpAnswered on April 03, 2015 at 02:05 PM
So it still does not retain the original pdf formatting? But I guess at least I can try to make it more readable here. I was hoping not to have to rebuild all my work from the orginal InDesign file made to an Adobe form in Acrobat but I guess I'll have to deal with Adobe not supporting their own products that I spent so much money for. Sigh.
Thanks for your assistance.
- CharlieAnswered on April 03, 2015 at 03:05 PM
I'm sorry to hear that, the Importing of fillable PDF form is still a new feature in JotForm and our developers are continuously improving it.
For now, as mentioned by my colleagues, the above solutions are the available ways for you to use or edit your form. If the form has an Adobe FormsCentral link and is in that account, then you can try importing its web form link using the Import Tool here: http://www.jotform.com/adobe-formscentral-alternative/. You can choose "Forms + Responses" or "Forms Only". That should import the form including the style and formatting of it.