Allow replies to sender of form?

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    adamantschool
    Asked on April 02, 2015 at 05:40 PM

    Is there a feature that would allow replies to the sender? Do you have a contact phone number with tech support?

    jean

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    Charlie
    Answered on April 02, 2015 at 11:14 PM

    Hi jean,

    Unfortunately, we do not have phone support, but we'll try our best to provide solutions as detailed as possible here in the forum.

    If you will setup your Email notifications, you'll see in the "Provide Sender and Recipient Details" the "Reply-To Email" field, you should have an email field that will be filled out by the user of your form. If you setup this, it will allow you to directly reply to the users email address via the notification you received.

    If you are looking on to have an auto-reply email when the user submits the form, then you can setup an autoresponder. Here's a guide on that: http://www.jotform.com/help/26-Creating-a-Form-Autoresponder.

    I hope that helps.

    Kind regards.