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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to update image of link?

    Asked by TrinityXpress on April 02, 2015 at 08:48 PM

    I changed the image in my form however when I send people the link to register in facebook etc the old picture/thumbnail pops up.  How do I change that.  I've attached a copy of the link below.

     

    https://secure.jotform.us/TrinityXpress/MarketingMaze

     

    The form embedded properly on my website, I would just like the thumbnail to reflect the same picture that is actually in the form. 

     

    Thanks

    Marlena

    marlena@trinityxpressions.com

     

    Page URL:
    www.trinityxpressions.com

    update image picture
  • Profile Image
    JotForm Support

    Answered by Welvin on April 03, 2015 at 04:07 AM

    Hi Marlene,

    This is how the form appeared to my end when I attempt to post it on my Facebook wall:

    The image is correct based on your form image settings. However, if you want to change it, then just simply edit the form in the form builder, click the image and re-configure it. Or, change the image URL directly in the toolbar:

    Please get back to us if you need further assistance.

    Thanks