How to update image of link?

  • TrinityXpress
    Asked on April 2, 2015 at 8:48 PM

    I changed the image in my form however when I send people the link to register in facebook etc the old picture/thumbnail pops up.  How do I change that.  I've attached a copy of the link below.

     

    https://secure.jotform.us/TrinityXpress/MarketingMaze

     

    The form embedded properly on my website, I would just like the thumbnail to reflect the same picture that is actually in the form. 

     

    Thanks

    Marlena

    marlena@trinityxpressions.com

     

  • Welvin Support Team Lead
    Replied on April 3, 2015 at 4:07 AM

    Hi Marlene,

    This is how the form appeared to my end when I attempt to post it on my Facebook wall:

    How to update image of link? Image 1 Screenshot 30

    The image is correct based on your form image settings. However, if you want to change it, then just simply edit the form in the form builder, click the image and re-configure it. Or, change the image URL directly in the toolbar:

    How to update image of link? Image 2 Screenshot 41

    Please get back to us if you need further assistance.

    Thanks