Is It Possible to Get a Notification of Each Submission Which Has a Pending Payment?

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    Asked on April 03, 2015 at 04:12 AM

    Can I receive an email alert when someone has filled out the form, even if they did not pay?

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    Answered on April 03, 2015 at 06:20 AM

    Yes, there is. With the jotform loaded in the form builder, please do the following:

    1. Right-click the payment field and then click Show Properties:

    Change Pending Payment E-mail from No to either Notifiers Only or Notifiers and Autoresponders, depending on your requirements:

    3. Close the settings and save the form

    Should you require additional assistance, we'd be happy to provide it.