my form disappeared off my website, tried to edit it at your site, says can't save, error, please help asap, this is a critical time here

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    devlingym
    Asked on August 30, 2010 at 06:27 PM

    user: devlingym

    error msg:

    File Cannot be saved: /www/cache/2412053536.html
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    evilducky
    Answered on August 30, 2010 at 06:33 PM

    ME TOO! HELLLPPPPPP!!!!!

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    miguelben
    Answered on August 30, 2010 at 06:42 PM

    me too!!!!!

    This is bad.

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    miguelben
    Answered on August 30, 2010 at 06:42 PM

    me too!!!!!

    This is bad.

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    Seriago
    Answered on August 30, 2010 at 06:48 PM

    Hey what's going on Jotform? Its the same here. everything disapear accross my web sites!  As much as I like you guys and your past services, it won't help not to answer or have this down time. I agree with others it looks bad.

    Hope its a short glitch from your end.

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    jerry110982
    Answered on August 30, 2010 at 06:49 PM

    me too

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    zeej
    Answered on August 30, 2010 at 06:57 PM

    The same here. Yikes. - zeej

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    Seriago
    Answered on August 30, 2010 at 07:01 PM

     

    the "*******" is me erasing my account# etc

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    castrumtruentinum
    Answered on August 30, 2010 at 07:13 PM

    same problem here

     

    EDIT: now the form works!

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    tictalkers
    Answered on August 30, 2010 at 07:17 PM

    Same error here - this is unsettling

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    databasestei
    Answered on August 30, 2010 at 07:45 PM

    me too!!!

    please fix it all soon.. i need the inputed data...!

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    japol
    Answered on August 30, 2010 at 07:48 PM

    please fix :)

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    Simanticus
    Answered on August 30, 2010 at 08:51 PM

    HEEEEEEEEEEEEEEEEEEEEEEELP!  I'm goin outta business here!

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    thecathouse
    Answered on August 30, 2010 at 09:15 PM

    I guess this is what you get for free:  no help!

     

    I'm having the same problem.  Fortunately, I don't have any live forms, yet.

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    jsavarino
    Answered on August 30, 2010 at 09:51 PM

    Same errors on jotform and blank pages on my website as well.

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    coldirectorios
    Answered on August 30, 2010 at 10:22 PM

    Me too, please i need help... send me a e-mail.

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    shirtandsimple
    Answered on August 30, 2010 at 11:08 PM

    i have the same problem - not even sure how to access premium help either!

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    andrewsalumni
    Answered on August 30, 2010 at 11:11 PM

    yeah .. this sort of issue second time too many.. looking for another service .. 

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    szilvia
    Answered on August 30, 2010 at 11:23 PM

    same problem here, it's weird because on my other site i have a form which works, but this one on a clients site doesnt. this needs to be fixed

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    aytekin
    Answered on August 31, 2010 at 01:46 AM

    One of our servers had an hard disk failure. Since it wasn't down completely and only giving errors occasionally, we did not catch this one immediately. We are now looking into the problem.

    JotForm should work fully now since other servers has taken over the load. You should not see any errors any more.