What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why are my forms not being forwarded?

    Asked by Sgtpaul on April 03, 2015 at 10:38 AM

    I had several forms responded to. 11 to be ezact but nothing came to my email. Why? 

    Page URL:
    http://www.sgtpaulheatandair.com/contact.htm

    My Forms forwarded email
  • Profile Image

    Answered by chanesteves on April 03, 2015 at 10:51 AM

    Hi Sgtpaul,

    I think I can be of help to you.

    For your forms to send an email notification to your email. You must setup the email notifier feature of your form. You can check this link to Setup Email Notifications.

     

    I hope that helps.

    Thanks.

     

     

  • Profile Image
    JotForm Support

    Answered by david on April 03, 2015 at 11:57 AM

    Hi,

    I checked the form embedded to the page your referenced and there is not currently an email notification associated with that form:

    Click on the "Emails" tab then click on "Add New Email" to create a new notification.  After that, setup the notification as you desire:

    http://www.jotform.com/help/25-Setting-Up-Email-Notifications

    For most consistent delivery of your notifications, make sure to set the sender email to "noreply@jotform.com".

    If you have any further questions, let us know and we will be happy to help.