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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    404 Error on Captcha Image

    Asked by trentwin on April 03, 2015 at 11:03 AM

    Hi , I am getting random 404 failures on loading the captcha image on this embedded form.




    This seems to be a bigger problem on mobile.

    Page URL:

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    Answered by Syed on April 03, 2015 at 11:21 AM

    Hi there;

            Please review the following screenshots. The Captcha Image is loading for both PC and on Mobile Phone. Try to clear your Web browser's Cache, and then try.

    PC View:

    Mobile View:


    Please will let us know if you need to. We would be happy to assist you further.