What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Autosave not working

    Asked by bhwstevens on April 03, 2015 at 11:36 AM

    Hi,

    I configured auto save on my form action program creation but its not working. (And a customer now lost a lot of work and is angry :( ) . What is causing this?

    and auto save program work
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    JotForm Support

    Answered by BJoanna on April 03, 2015 at 12:43 PM

    I have cloned your form with ID 50903198761359 end tested it and I noticed that you did not Enable Auto Fill Feature inside of that form. If you want Enable Auto Fill Feature inside of your forms please read this article to find how to do it:

    http://www.jotform.com/help/227-How-to-Enable-Auto-Fill-Feature-Save-Form-Entries-to-Continue-Later

    If you still have any issues with your form, please provide us ID of form, so we can look into it.

    Hope this will help. Let us know if you need further assistance.