Autosave not working

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    bhwstevens
    Asked on April 03, 2015 at 11:36 AM

    Hi,

    I configured auto save on my form action program creation but its not working. (And a customer now lost a lot of work and is angry :( ) . What is causing this?

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    BJoanna
    Answered on April 03, 2015 at 12:43 PM

    I have cloned your form with ID 50903198761359 end tested it and I noticed that you did not Enable Auto Fill Feature inside of that form. If you want Enable Auto Fill Feature inside of your forms please read this article to find how to do it:

    http://www.jotform.com/help/227-How-to-Enable-Auto-Fill-Feature-Save-Form-Entries-to-Continue-Later

    If you still have any issues with your form, please provide us ID of form, so we can look into it.

    Hope this will help. Let us know if you need further assistance.